Privacy Policy

Introduction

Infotech Integrated Solutions (Pty) Ltd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent)
• To detect, prevent, and address technical issues
• To comply with legal obligations
• To protect our rights and prevent fraud
• To personalize your experience on our website

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and payment processing.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of our users or others.
• With Your Consent: We may share information with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Compliance with industry security standards

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to access your personal information
• Correction: The right to correct inaccurate information
• Deletion: The right to request deletion of your information
• Objection: The right to object to processing of your information
• Portability: The right to receive your data in a portable format
• Withdrawal of Consent: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.